How can we help?

GospelGram is where Christians share what God is doing in their lives and support the work of other believers around the world.

It joins two things that normally live apart: the storytelling of a social feed, and the ability to actually fund what you are reading about. You see the work, and you can support the work, in the same place.

It is built by Theodoxia, a private Christian software company. We exist to serve the Church and the spread of the Gospel — that is the whole reason the company exists, and it is why we make the decisions about your data that we describe further down this page.

Every Christian. Not a subset, and not only people in full-time ministry.

Some people are here mainly to follow, encourage, pray and give. Others are here to share their own work and raise support for it. Most people do some of both, and you are never locked into one.

People raising support on GospelGram include:

• Missionaries and church planters, at home and overseas.
• Pastors, ministry staff and para-church workers.
• Christians in business and the professions doing Kingdom work.
• Chaplains, worship leaders, teachers and counsellors.
• Believers raising for one specific thing — a mission trip, a building, a translation project, a family in crisis.

If you are a Christian with something God has given you to do, GospelGram is for you.

Yes. Creating an account, posting, following, messaging and sending newsletters are all free. There is no subscription and no paid tier.

You can sign up in the app or at gospelgram.com. Either way it is the same account:

• Enter your email and choose a password, or continue with Google or Apple.
• We email you a 6-digit code. Enter it to confirm the address is yours.
• Tell us your name, pick a username, choose how you want to use GospelGram, set your privacy, and add your date of birth and interests.

If you close the app partway through, nothing is lost — next time you open it you pick up exactly where you stopped.

Two, and you can switch freely at any time in Settings — nothing is permanent and nothing is lost when you change.

• A supporting account, for following, giving, praying and engaging.
• A missions and ministry account, which adds the ability to run fundraisers and send newsletters once you are verified.

The second one is not a credential and nobody is refused it. It is a self-selected setting that says what you intend to do here. If you start out supporting others and later have something of your own to raise for, you switch — you do not make a second account.

Churches and organizations have a separate role, covered in its own section below.

To confirm you are a real person, and — if you ever raise support — because payment regulations require the name on a payout account to match a real identity. That rule is not ours; it applies to everyone who moves money.

It is not shown publicly. What people see is your display name, which you choose and can change any time. If you would rather be known by something else on GospelGram, set your display name to that and your legal name stays private.

Codes usually arrive in seconds. If yours has not:

• Check spam, junk and any Promotions tab.
• Check the address for a typo — one wrong character sends the code to somebody else.
• Use Resend on the code screen rather than starting over. Starting over does not make the email arrive faster.
• Some workplace, school and church mail servers filter automated mail aggressively. A personal address is usually the fastest fix.

Still nothing after a few minutes? Email us and we will trace it.

Both work, and it is one account either way. You can sign up, build your profile, post, give, raise support and manage everything from gospelgram.com in a browser.

Two things are app-only for now because they are built around the camera: creating a post and creating a Moment.

Open a fundraiser and tap Give. Choose an amount, choose one-time or monthly, and pay. Works in the app and on the web.

You do not need an account to give. Guest giving works and you get a receipt by email.

One-time gifts start at the equivalent of $1. Monthly gifts start at the equivalent of $5.

The monthly floor is practical rather than greedy: below about $5 a month, Stripe's fixed per-transaction fee eats more than 6% of every charge, which is a bad deal for the person you are trying to help.

Yes — choose Monthly and you are charged the same amount on the same day each month.

To stop: Settings, then Giving, in the app or on the web. Find the gift and cancel. It stops immediately and you are never charged again.

If you gave as a guest, every receipt email carries a link to manage or cancel that gift — no account needed. If you cannot find the email, contact us from the address you gave from and we will cancel it for you.

Contact us as soon as you can with the fundraiser name, the date and the amount.

We can generally reverse a recent gift, particularly an accidental or duplicated one. Once funds have paid out it gets harder, so tell us quickly rather than waiting.

You get an emailed receipt for every gift, one-time or monthly.

Whether it is tax-deductible depends on the organization receiving it and the country you are in, and that is not something GospelGram can determine for you. Ask the recipient's organization or a tax professional where you live. A GospelGram receipt is a record of the transaction, not a tax document.

Yes. Payments run through Stripe, one of the most heavily audited payment processors in the world. Your full card number never touches GospelGram's servers and we never store it — we could not show it to you if we wanted to.

Money moves from you to the recipient's own Stripe account. GospelGram does not hold your funds along the way.

Fundraisers are set in the recipient's currency and that is what you are charged in. We show converted totals so the amount makes sense to you, but the charge itself is in the fundraiser's currency and your bank may apply its own rate.

Once you are verified, create one from the create menu: a title, a goal, a description of the work, photos, and at least three GospelTags so people can find it.

You can draft a fundraiser before you are verified. You just cannot publish it until your badge is live — so there is nothing stopping you preparing everything today.

Almost always one of these:

• Your account type is still set to supporting rather than missions and ministry. Switch it in Settings and try again.
• You are not verified yet, or your request is still pending with your organization.
• You have not connected a payout account, which we set up through Stripe.
• A required field is missing — most often the minimum of three GospelTags, or a goal outside the allowed range.

The publish screen names which one it is. If it does not, send us a screenshot.

Through Stripe. You connect a Stripe account, verify your identity and add your bank details. Gifts land in that account and Stripe pays out to your bank on its normal schedule for your country.

GospelGram never holds your money, and we cannot see or change your bank details — those live with Stripe, not with us.

If payouts pause, it is nearly always Stripe needing one more identity document. Stripe emails you, and there is a link in your GospelGram settings to finish it.

Yes, on the same footing as fundraisers: a missions and ministry account, and verification.

A newsletter goes by email to the supporters who subscribed to you rather than only appearing in a feed — the right tool for a proper prayer letter or a monthly update, with titled sections and images. Write and send from the app or the web, and schedule ahead if you want.

It means a real Christian organization has put its own name behind this person.

Not that GospelGram thinks well of them. Not that an algorithm scored them. A church, denomination or recognised Christian organization was asked directly, and confirmed: we know this person, they are who they say they are, and they are connected to us.

Tap the badge and you see which organization vouches for them and since when. The badge looks identical on every verified account — it says this person is accountable to somebody, never that one person is more trustworthy than another. There are no levels and no way to buy one.

If you are asking people to support you: it is the single biggest thing you can do.

Put yourself on the donor's side of the screen. Two people are raising for the same work. One is backed by a named church that publicly vouches for them. The other is a name and a story. Almost nobody gives to the second one — not because they doubt the person, but because they have no way to know.

The badge answers the question every donor asks silently before they give. It also unlocks newsletters, so you can build a real supporter list instead of hoping people scroll past your posts.

And it is genuinely good for you, not only for them. Being publicly connected to a church that knows you is the kind of accountability that protects you as well as your donors. Christians are not meant to serve in isolation.

It costs nothing, and if your organization is already on GospelGram it is often confirmed the same day.

Four things, on every verified account:

• That the person really is connected to the organization they name — confirmed by that organization itself, not self-declared.
• That the organization is legitimate and in good standing. We check it before it can vouch for anybody.
• The person's identity, through our payment provider Stripe.
• The payout bank account, also through Stripe.

We would rather tell you this plainly than have you assume more than we can deliver. Verification is a trust signal, not a guarantee. We do not guarantee:

• The theological orthodoxy of any person or organization. We confirm an organization is real and that it vouches for someone. We do not adjudicate doctrine, and we are not the arbiter of anyone's beliefs.
• How funds are actually spent. That is a matter of trust between you, the person and their own accountability structure.
• Any particular ministry outcome.

Organizations can revoke a verification at any time, and it takes effect immediately. Please still use your own judgment before giving, exactly as you would with any ministry you support in person.

For what GospelGram itself believes — the historic Christian faith the platform is built on — see our statement of faith.

In the app, go to your Profile and start verification. Search for the church or organization you are connected to and send them a request. They confirm, and your badge appears.

If your organization is not on GospelGram yet, you can invite them. They register, we approve them, and then they can vouch for you.

While you wait you can do everything else — browse, post, build your following and draft a fundraiser.

Pending — your organization has the request and needs to confirm it. Nudging them directly is usually faster than waiting on us.

Declined — they were not able to confirm your connection. Often they simply need more information or want to talk first. Contact them directly. You can also request verification through a different organization.

Revoked — your organization has updated your status and you can no longer receive donations. Contact them, or reach out to us if you think it was a mistake.

Every account sits in one of three settings. You choose at sign-up and can change any time in Settings.

• Public — anyone can see your profile and posts, and you appear in search and Explore.
• Private — your profile is still discoverable, but posts and activity are visible only to followers you have approved. Like a private Instagram account.
• Under His Shadow — you do not exist to anyone who is not already connected to you. Not in search, not in Explore, not on the map, not in suggestions.

These are enforced in the database, not hidden in the app. A post you are not permitted to see is never sent to your device in the first place — there is no client-side filter to defeat.

No, and that is the point. Their verified badge is pixel-identical to every other verified badge, and their profile carries no marker of any kind.

A badge that quietly flagged someone as sensitive would be the exact thing that exposed them. Anything that visually distinguished a protected account would be a map for anyone hunting them. So there is nothing to distinguish. What changes is only what the badge reveals when tapped: neither their organization nor their location, and an explanation of their protected status instead.

Their country is treated as protected information inside our own systems too. It is never placed in an email, a push notification or an analytics event, because country plus role plus a small population can identify a single person. That is a hard engineering rule for us, not a preference.

Profile, then Settings, then Privacy. It applies immediately to everything on your account, old posts included.

Moving from Public to Private keeps your existing followers; it means new ones have to ask. Moving into Under His Shadow removes you from discovery straight away.

Open their profile, tap the menu, choose Block. They cannot see your content, find you in search, follow you or message you, and any existing follow between you is removed.

Blocked people also get generic errors rather than anything that confirms your account exists. See and undo blocks in Settings.

As little as we can while still running the product. Our working rule is that data we never collected cannot leak, be subpoenaed, or be stolen.

• What you give us: your email, name, username, profile details and whatever you choose to post.
• What we need to operate: who you follow, what you have given to, and basic security records like the fact of a sign-in.
• What we deliberately do not collect: your precise location, your contacts, your activity on other apps or websites, and any advertising identifier.

We do not store card numbers at all — Stripe holds those, and we could not retrieve one if we tried. Nor do we hold your bank details.

Everything is encrypted in transit and at rest, which is table stakes. The part that actually protects you is where the rules live.

Every permission — who can see a post, who can read a message, whether an account is discoverable at all — is enforced in the database itself, not in the app. That matters because an app can be modified, a browser request can be forged, and a bug in a screen can leak what it was supposed to hide. A rule enforced at the data layer refuses the request no matter who is asking or how they ask.

Access to production data is limited to the small number of people who need it, and Under His Shadow country data is walled off from our own analytics and email systems.

We keep records for protected accounts private, and share them only in response to a legally binding request that we are actually obliged to honour — not on request, not as a courtesy, and not to anyone who simply asks convincingly.

The strongest protection here is not our policy but our architecture: we cannot hand over precise location data for a photo, because we deleted it before storing the file. Data we chose never to hold is the only kind that cannot be compelled out of us.

It is how a church, denomination or Christian organization vouches for its own people. When someone connected to you asks to be verified, you confirm you know them. Your name then appears on their profile as the body standing behind them.

Organizations do not post, follow or have a feed. The account exists to answer one question for donors: who says this person is who they claim to be?

Because it is what you already do informally, and doing it here makes your people credible to donors who will never meet them.

A member of your church raising support without a badge is asking strangers to take their word for it. With your name on their profile, the question is answered before it is asked — and the people you have discipled are more likely to be supported in the work you sent them into.

It costs nothing, carries no financial responsibility, and takes a few minutes per request.

Only someone with authority to represent it — a pastor, director, trustee or authorized staff member. You confirm this before submitting, and we verify it with the organization itself before approving.

The rule is strict deliberately. A stranger registering a real church would let them vouch for people under a name that never agreed to it, which is the worst thing that could happen on this platform. We would rather be slow than let that through.

You register with your organization's details — legal name, type, address and website — and we check them against public information to confirm both that the organization is real and that you represent it. A website is by far the fastest route, because it is the easiest thing to confirm you against.

Until you are approved you will see a pending banner on your dashboard. You can finish your profile meanwhile.

We do not publish the specific signals or thresholds we score against, for the same reason a bank does not publish its fraud rules.

No, and this trips people up. You have one login. Being an organization admin is an elevation on the account you already have, not a second account.

The same email and password get you into both the app and admin.gospelgram.com. If you are an admin you see the dashboard; if you are not, you do not. In the app you can open your dashboard directly from Settings and you arrive already signed in.

Invite them by email from the dashboard. They get a link, sign in with their own account, and they are added. Everyone keeps their own login — you never share credentials.

We strongly recommend at least two admins. If an organization has only one and that person loses access, nobody else can act for you.

Requests appear on your dashboard, each showing who is asking and what they say their connection to you is. Approve and their badge goes live with your name on it. Decline and they are told, and can approach a different organization.

You can revoke later if someone leaves or the relationship changes. They stop being able to receive donations from that moment.

Photos, videos and written updates about what God is doing in your life and work. Anyone can post — it has nothing to do with verification.

Creating a post or a Moment is done in the app, because both are built around the camera. Everything else works on the web too.

Short, casual updates that sit apart from your main feed — a quick photo from the day rather than a considered post. The lightest way to keep people in the loop without writing an update.

Topic tags describing your work — like hashtags, but drawn from a set built around Kingdom work. They are how people discover you in Explore and how supporters find causes they care about.

Fundraisers require at least three, because a fundraiser nobody can find does not get funded.

People you follow can message you directly. Anyone else lands in message requests, which you accept or decline — nothing from a stranger reaches your main inbox unless you let it.

Blocking stops messages entirely.

Open the menu on the post, profile or conversation and choose Report. Tell us briefly what is wrong. Reports are private — the person is never told who reported them.

If someone is in immediate danger, contact your local emergency services first. We are not an emergency service.

It reaches our team directly, not a queue nobody reads. We review it against our rules and act where warranted — removing content, warning an account, or suspending it.

We also run automatic checks on images and text as they are uploaded, so some material is caught before anyone has to report it.

A suspended account cannot post, comment, like, message or follow. You are told when it happens and why.

If you think it was a mistake, reply to that notice or email us. We would rather correct a wrong call than leave it standing.

Profile, then Settings, then Account. Changing your email sends a code to the new address, so it only takes effect once you prove you can receive mail there.

Forgotten your password? Use Forgot password on the sign-in screen and we email you a code.

Yes — Profile, Settings, Change username. If the one you want is free, it is yours.

Your old username stops pointing at you, so any link you shared with it will no longer resolve. Worth updating your links afterwards.

Yes — Settings, then Notifications, with categories you can turn off individually rather than all or nothing.

Getting no push notifications at all? Check that notifications are enabled for GospelGram in your phone's own system settings. That switch overrides ours.

Profile, then Settings, then Delete account. Deletion is immediate and cannot be undone, and any monthly gifts you set up are cancelled automatically.

If you cannot get into the app, email us from the address on your account with the subject “Delete my account”. We confirm it is you and complete it within 30 days.

Deleted: your profile, photos, posts, Moments, comments, messages, your follow relationships and your login.

Kept: donation and transaction records for up to 7 years, because tax, accounting and anti-fraud law requires it, and records needed to protect the platform from fraud and abuse. Stripe also retains its own transaction records under its terms.

You should not be. GospelGram is meant to keep you signed in the way other social apps do, and being signed out repeatedly is a bug rather than a policy.

If it keeps happening, tell us the device and browser and roughly when. That detail is what lets us find the cause.